Privacy Policy for BuildStart WhatsApp Automation Last Updated: March 25, 2026 1. Information We Collect To provide our WhatsApp automation services, we collect the following information: Contact Information: Phone numbers and display names provided via the WhatsApp Business API. Message Content: The text and media sent to your business account to trigger automated responses. Usage Data: Log information, such as timestamps and message delivery status, to ensure the service is running correctly. 2. How We Use Your Data We process your data strictly to: Provide and maintain the WhatsApp automation "Solution." Improve our AI's ability to answer customer inquiries. Ensure compliance with Meta’s Business Messaging Policies. 3. Data Retention and Deletion We only store message data for as long as necessary to fulfill the service (e.g., 90 days). Users can request data deletion at any time by contacting our support team at hello@buildstart.io. 4. Third-Party Sharing We do not sell your data. We only share data with Meta (Facebook Ireland/Meta Platforms, Inc.) as it is required to route messages through the official WhatsApp Business Platform. 5. Security We implement industry-standard SSL/TLS encryption for all data in transit and use secure cloud storage for any data at rest.